Privacy policy

Welcome to AstroClarity (operated by FOP Litvinova Maryna, EDRPOU code 3180516363, registration address: 63738, Ukraine, Kharkiv region, Kupʼyansk, Kivsharivka village, 60/72. We respect your privacy and are committed to protecting your personal data.

This Privacy Policy describes how we collect, use, and disclose your personal information when you use our services (“Serviceˮ).

1. Data Protection Principles

We adhere to the following principles when processing your personal data:

• Data Minimization We only collect personal data necessary to provide our Services.

• User Control You can delete your data at any time by selecting the “Delete my Dataˮ option in the Menu button or by contacting us at clarityastro@gmail.com.

2. Personal Data We Collect

We collect personal data relating to you (“Personal Dataˮ) in the following ways:

• Account Information When you create an account or communicate with us, we may collect:

• User ID Your unique identifier on the messenger platform you use (e.g., Telegram, WhatsApp).

• Optional Information Language preference, username, application version, and time zone.

• Content Data Personal data you provide when using our Services, such as your date, time, and place of birth.

• Communication Information If you contact us via email or social media, we may collect your name, contact information, and the content of your messages.

• Payment Information When you make payments for our Services, we may collect your name and transaction details. Note that we do not process or store your payment card details.

3. How We Use Your Personal Data

We may use your Personal Data for the following purposes:

• Service Provision To provide, analyze, and maintain our Services, including responding to your requests and orders.

• Improvement and Development To improve and develop our Services and to conduct research for new features.

• Communication To send you information about our Services, including updates and changes.

4. Third-Party Services 4.1 Payment Information

We use third-party payment providers to process payments. These providers are independent of us and have their own privacy policies. Please review their policies before providing your data.

4.2 Credit Card Information

When making a purchase, you enter your payment details directly with the payment operator. We do not access or store your payment data. If you save your payment details, they are stored by the payment operator, and we receive a token for future transactions.

4.3 Payment Disputes

We do not store credit card details or transaction information. For payment disputes, please contact your bank or payment provider.

4.4 Third-Party Links

We do not provide third-party links in our messages, except to redirect you to payment pages for our Services. Always verify the company name, order name, and payment amount before proceeding.

5. Disclosure of Personal Data

We may disclose your Personal Data in the following circumstances:

• Vendors and Service Providers To companies that assist us with business operations, such as hosting, customer service, and payment processing.

• Business Transfers In the event of a business transaction like a merger or acquisition, your data may be transferred to the successor entity.

• Legal Obligations To comply with legal obligations, protect our rights, prevent fraud, or ensure the safety of our users and the public.

• Affiliates To our affiliates, who will use your data consistent with this Privacy Policy.

• Other Users and Third Parties If you choose to share information with other users or third parties.

6. Data Retention

We retain your Personal Data only as long as necessary to provide our Services or for other legitimate business purposes, such as resolving disputes or complying with legal obligations. Typically, we delete data 12 months after your last use of our Services, including any active subscriptions.

7. Your Rights

You have the following rights regarding your Personal Data:

• Access You can request access to your Personal Data and information about how we process it.

Deletion You can request that we delete your Personal Data.
Correction You can request that we rectify or update your Personal Data.
Data Portability You can request that we transfer your Personal Data to a third party.

• Restriction You can request that we restrict the processing of your Personal Data.

• Objection You can object to the processing of your Personal Data for direct marketing or when processing is based on legitimate interests

If you have any concerns or questions about your rights, please contact us at clarityastro@gmail.com.

8. Children

Our Services are not intended for individuals under the age of 18. We do not knowingly collect Personal Data from children under 18. If you believe that a child under 18 has provided us with Personal Data, please contact us at clarityastro@gmail.com, and we will take steps to delete such information.

9. Security

We implement reasonable technical and organizational measures to protect your Personal Data. However, no method of transmission over the Internet is completely secure. We cannot guarantee absolute security, and you use our Services at your own risk.

10. International Data Transfers

Your Personal Data may be processed and stored on servers located in Ukraine. By using our Services, you consent to the transfer of your data to Ukraine, which may have different data protection laws than your country of residence.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last updatedˮ date at the top of this policy. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: clarityastro@gmail.com

Phone: +38 (075) 333 9725

Effective Date: November 22, 2024

If you have any further questions or need additional assistance, feel free to reach out!

Privacy Policy in Ukrainian language you can find by link https://level-isthmus-5dc.notion.site/AstroClarity-UA-14663313188080a58aafde812c41aca1?pvs=4